If for any reason you are not satisfied with your purchase, please contact us within 14 days of receiving your product(s).
- refunds are made to the original method of payment, (less shipping and handling).
- shipping and handling charges are non-refundable, unless the item received is damaged, defective or incorrect.
- no exchanges or returns on fabric or custom drapery panel orders.
- a full refund will be issued to you once we receive your returned product (s), in the same condition that you received it.
- The shipper is responsible for the costs associated with returning the item.
- Please email firstname.lastname@example.org for return shipping address, prior to shipping your product back.
In Store Returns:
(only unused and undamaged items qualify)
- We offer a full return within 24 hours of receiving the returned product.
- We offer 30 days for an exchange or store credit.
no returns or exchanges on sale items
- We don't offer a prop rental program at this time.
Please inspect our vintage products for any imperfections or undesired marks, prior to purchase.
We will happily hold an item for you for 24 hours. (With the exception of one-of-a-kind and vintage items)