Return Policy
Online Returns:
If for any reason you are not satisfied with your purchase, please contact us within 14 days of receiving your product(s).
- refunds are made to the original method of payment, (less shipping and handling).
- shipping and handling charges are non-refundable, unless the item received is damaged, defective or incorrect.
- no exchanges or returns on fabric or custom drapery panel orders.
- a full refund will be issued to you once we receive your returned product (s), in the same condition that you received it.
- The shipper is responsible for the costs associated with returning the item.
- Please email for return shipping address, prior to shipping your product back.
In Store Returns:
(only unused and undamaged items qualify)
- We offer a full return within 24 hours of receiving the returned product.
- We offer 30 days for an exchange or store credit.
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no returns or exchanges on sale items
- We don't offer a prop rental program at this time.
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Please inspect our vintage products for any imperfections or undesired marks, prior to purchase.
Hold Policy:
We will happily hold an item for you for 24 hours. (With the exception of one-of-a-kind and vintage items)
